Accessibility Statement

Xpression Sneakers is committed to ensuring that our website is accessible to all customers, including people with disabilities. As a US-based online store, we take our obligations under the Americans with Disabilities Act (ADA) seriously. Under ADA Title III, businesses open to the public — including e-commerce stores — are required to provide equal access to individuals with disabilities. We align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which courts and the US Department of Justice (DOJ) have consistently recognized as the applicable standard for digital accessibility compliance.

Our Legal Commitment Under the ADA

The Americans with Disabilities Act (ADA), enacted in 1990 and enforced by the Department of Justice, prohibits discrimination against individuals with disabilities in all areas of public life, including digital commerce. ADA Title III applies to private businesses like Xpression Sneakers and requires that our website and digital services be accessible to users with visual, auditory, motor, cognitive, and neurological disabilities.

In April 2024, the DOJ finalized new regulations under ADA Title II formally adopting WCAG 2.1 Level AA as the federal digital accessibility standard. While Title II applies directly to government entities, courts across the US — particularly in New York, Florida, and California — have applied the same WCAG 2.1 AA benchmark to private business websites under Title III. We proactively align with this standard to ensure equal access for all our customers and to minimize legal risk.

Beyond the ADA, the following US laws may also apply depending on your state:

  • California Unruh Civil Rights Act: Prohibits discrimination in public accommodations, including online stores, and allows for monetary damages.
  • New York State Human Rights Law (NYSHRL) & NYC Human Rights Law (NYCHRL): Provide broad protections for individuals with disabilities and have been applied to e-commerce websites.
  • Section 508 of the Rehabilitation Act: Applies to federal agencies and contractors providing technology to federal agencies, aligned with WCAG 2.0 Level AA.

Accessibility Features on Our Website

To meet our ADA accessibility obligations and improve the experience for all users, our website includes the following features:

  • Keyboard Navigation: All pages and interactive elements can be accessed using a keyboard alone, without requiring a mouse.
  • Screen Reader Compatibility: Our website is designed to work with leading screen readers including JAWS, NVDA, and Apple VoiceOver.
  • Sufficient Color Contrast: We maintain a minimum 4.5:1 color contrast ratio for normal text, meeting WCAG 2.1 AA requirements.
  • Text Resizing: Text can be resized up to 200% via browser settings without loss of content or functionality.
  • Descriptive Alt Text: All meaningful images include descriptive alternative text for users relying on screen readers.
  • Logical Page Structure: Pages use proper heading hierarchy and landmark regions to support assistive technology navigation.
  • Captions & Transcripts: Any video or audio content includes captions or transcripts where applicable.
  • Clear Focus Indicators: Visible focus indicators are present for all interactive elements to assist keyboard and switch-device users.

Assistive Technology Support

Xpression Sneakers is designed to be compatible with a broad range of assistive technologies, including screen readers, screen magnifiers, voice recognition software (such as Dragon NaturallySpeaking), and alternative input devices. For the best experience, we recommend using an up-to-date browser alongside the latest version of your preferred assistive technology.

Known Limitations

We are continuously working to improve the accessibility of our website. Some areas may not yet fully meet WCAG 2.1 Level AA standards, and we are actively auditing and remediating these. If you encounter any accessibility barriers while shopping with us, please contact us immediately so we can assist you and prioritize the fix.

Request an Accessible Alternative

If any content on our website is not accessible to you, or if you need product information, order assistance, or any other support in an alternative format, we are happy to help. Simply reach out to our team and we will work with you directly to ensure you can complete your purchase or get the information you need.

Contact Us

For accessibility-related inquiries, accommodation requests, or to report a barrier you have encountered on our website, please contact us:

We aim to respond to all accessibility inquiries within 2 business days.

Ongoing Accessibility Improvements

Accessibility is not a one-time project — it is an ongoing commitment at Xpression Sneakers. We regularly conduct accessibility audits, monitor changes in ADA enforcement and WCAG standards, and update our website accordingly. Our goal is to provide every customer — regardless of ability — with a seamless and dignified shopping experience.

This Accessibility Statement was last updated on June 5, 2026.